Powershop is an energy provider that places emphasis on giving its customers control over their energy consumption. Their services include various energy plans, moving house support, and business energy solutions. Additionally, they make a conscious effort towards better, more environmentally friendly energy. Their operation is 100% carbon neutral, and they also provide options for GreenPower and residential solar for those who possess solar panels.

One of the defining features of Powershop is their dedicated online app. They promote conscious energy consumption by letting users track their energy usage. Through this feature, customers can gain better knowledge of their energy habits, potentially leading to less energy consumption and subsequently, less spending. The app also allows customers to view energy rates and their usage history. Other interactive options include paying for power in advance and purchasing GreenPower. Moreover, customers can enter a meter reading to ensure their estimates remain accurate. The Powershop app is available for download from the App Store and Google Play, fostering easy access and user-friendliness.

Another distinguishing aspect of Powershop is their focused support for customers moving houses. Recognizing that this process can be challenging, Powershop aims to ease the burden by making the transition of energy services smooth and efficient. They seem to have the process streamlined to a point where customers can sign up in under 5 minutes, according to the company's claims.

For businesses, Powershop offers several solutions including business quotes and a carbon calculator tool, which could potentially be beneficial to enterprises that aim to monitor and reduce their carbon footprint. They also offer relocation services for businesses, making the moving process simpler and less taxing.

For new customers unsure about navigating the world of energy services, Powershop provides an extensive help center, starting with getting set up to learning more about various topics like GreenPower, payment options, Powerpacks, and meter know-how.

In conclusion, Powershop demonstrates a commitment to fostering customer control over energy usage through its service structure, app feature, environmentally friendly options, and extensive customer support. These aspects could make it an attractive option for customers who seek more engagement with their energy consumption and those who prefer a more environmentally conscious approach to energy use.


Business address

Australia

Contact details

Phone: 1800 462 668