ACMA, the Australian Communications and Media Authority, provides comprehensive resources for consumers and broadcasters alike. Their main offerings revolve around consumer advice, licensing and registrations, and broadcasting. Each category is organized very granularly to ensure users find exactly what they need.
In the consumer advice category, ACMA caters to phone and internet users. They tackle issues such as EME and 5G, phone numbers, and customer rights. They also guide through more complex matters like phone call charges and bills, contracts, and the National Broadband Network. Even domain-specific topics like payphones and telco complaints are covered. Additionally, they provide resources to file complaints about TV or radio broadcasts, inform about scams, spam, telemarketing, and online gambling rules.
In the broadcasting category, ACMA offers resources for planning, license applications, and other related topics. These include AM-FM conversions, content licenses, and transmitter licenses. Community broadcasting is given particular attention, with several resources provided, from obtaining and managing a community radio license to guidelines and limitations for community broadcasters. They also cater to those interested in broadcasting at special events or looking for exemptions and concessions on licensing fees.
Finally, the licensing and registrations division of the website details the processes for electrical products and devices, cabling, and infrastructure. ACMA appears dedicated to enforcing the rules for various services. This section of their website also dives into the details of VAST satellite television and provides the corresponding forms for broadcasting.
Overall, ACMA is a rich resource for anyone needing information on telecommunications or broadcasting in Australia. It manages to cater both to average consumers and industry professionals, by providing detailed information and necessary regulations within its domain.
