DHCO IT, founded in 2013 in Kelso, Scottish Borders, offers specialized IT services to small and medium-sized businesses in Scotland and Northern England. They are known for their expertise in IT support, cyber security, cloud support, and disaster recovery, and are partners with Microsoft 365.

The team at DHCO IT works closely with clients to create custom IT systems and solutions. Their approach is personalized, focusing on the unique needs of each business. This tailored service helps businesses set up and maintain efficient IT systems, contributing to their growth and success.

DHCO IT's process begins with a thorough understanding of a business's IT needs, leading to the creation of a bespoke IT package. This package can include everything from security software to disaster recovery, ensuring a safe and secure IT environment. They also offer ongoing support with a 90-minute response time during business hours, highlighting their commitment to prompt and efficient service.

The team at DHCO IT includes professionals like Mike Quintus, the Operations Director with expertise in IT infrastructure, and Nathan Dawson, a Senior IT Technician specializing in hardware procurement. Ben Murray, an IT Apprentice, adds a fresh perspective to the team.

The company takes pride in its responsive and friendly help desk support, promising a start on resolving issues within 3 hours of ticket submission. Their excellent service is reflected in their high rating of 4.9 out of 5 in independent reviews.

DHCO IT not only provides IT support but also offers a variety of other services like cyber security, cloud services, outsourced IT support, and hardware procurement. They have seven offices across Scotland and Northern England, making their services accessible to a wide range of businesses.

For businesses of all sizes, DHCO IT offers flexible, high-quality IT support. They understand the importance of reliable IT systems for business success and competitiveness. Their Small Business IT Packages are designed to cater to businesses with 1 to 5 users, offering various levels of support and customization options.

In conclusion, DHCO IT is a comprehensive IT service provider, known for its bespoke solutions, expert team, and commitment to customer satisfaction. They are a reliable partner for businesses looking to strengthen their IT infrastructure and support their growth.

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