Ethan Allen is a business that specializes in custom furniture and home decor. Additionally, the company offers free interior design services, allowing customers to get professional advice on outfitting their homes. Clients can make an appointment at their local design centers for personalized assistance.
While the Ethan Allen website offers a large selection of their products, the focus is on ensuring that each piece of furniture the customer purchases is the ideal fit for their space. The company provides resources on measuring spaces and arranging furniture to further aid consumers in their purchase decisions.
Ethan Allen implements a tiered discount strategy, offering savings of up to 20%. Customers can save 15% when they spend up to $2999, and an increased saving of 20% on purchases of $3000 or more. Such a strategy is an incentive for customers to make larger purchases, and also a way to make their premium custom furniture more accessible.
The corporate culture of Ethan Allen is one based on leadership principles and social responsibility. The company's website has a dedicated section for their story, where interested clients can learn about the leadership principles, corporate responsibility, sustainability, and the people behind Ethan Allen.
In addition to customized furniture, the company offers custom upholstery and window treatments. This provides customers with the option to fully personalize their home decor. They also take pride in their craftsmanship, noting the dedication evident in every detail of their products.
For international customers, the company offers a country selector on their website which allows customers to choose their country United States or Canada (English). This simplifies the shopping process for customers outside of their standard service area.
Overall, Ethan Allen offers a diverse range of home decor solutions, with an emphasis on customization and customer service. By offering resources for making the best furniture choices, and a variety of customization options, the company caters to the unique home decor needs of each customer.
