Diligence Digital is a web design company based in Sussex. The firm is well-rounded, offering services beyond just web design. Their expertise comprises of brand identity creation, graphic design, website maintenance, and online marketing and engagement tactics. For any technical related enquiry, they have a dedicated person, Adam Harding who handles such concerns. For design related projects, the designated point of contact is Adam Whitnall.

The business encourages anyone interested in making use of their services to reach out to them via their websites form, promising to get back to these enquiries as soon as they can, within normal GMT/BST working hours. They additionally provide the option for current clients to contact their account manager directly via email, illustrating a keenness for direct, personalised service.

If clients experience technical issues, Diligence Digital provide a support ticket system for troubleshooting and assistance. By having this system in place, it means problems can be systematically tracked and resolved in a timely manner.

The company also shows itself to be GDPR compliant, indicating it adheres to legislation concerning data protection and privacy for all individuals within the European Union. This compliance signals the company's commitment to protecting client data and in maintaining a transparent relationship when it comes to personal information.

Diligence Digital emphasise the simplicity of web design, asserting that it is an 'easy' task for them. This suggests that they have significant expertise in this area, leading to an efficient design process. Their address is 20 Wellington Square Hastings TN34 1PB, a detail which demonstrates the company's transparency as well as its readiness to be contacted physically.

To conclude, Diligence Digital is a comprehensive web design company based in Sussex, specialising in brand identity, graphic design, website maintenance, and online marketing. This service diversity enables them to cater to a variety of client needs and expectations. Their customer service structures, both before and after hiring, are thorough and transparent, indicating a commitment to high-quality, customer-focused service.

---