Buddy Loans, previously known as Advancis Limited, was an active lending company. However, as of 7th September 2021, the company has ceased all of its operations. Administrators Shane Crooks, Antony Nygate and Kiri Holland were appointed to manage the closure. Currently, any remaining accounts of Buddy Loans have been transferred to 1Plus1 Loans Limited or ACI-UK Limited, which is functioning on behalf of Perch Capital Limited. Thus, the trading activities of Buddy Loans have come to a halt.

All customers of Buddy Loans have been notified about this significant change through emails. The communication also included details regarding what this transition means for their loans. Additionally, customers have also received either an email or a letter from 1Plus1 or ACI, providing complete information about their loans, including contact details for future correspondence and inquiries.

The contact information for the companies is as follows: for 1Plus1, customers can reach them via telephone at 0330 1200 313 or through email at info@1plus1loans.co.uk. For ACI, customers can get in touch on the borrower phone line at 0330 341 1817 or the guarantor phone line at 0330 341 1827. ACI's Email for support is support@aciuk.uk.

With the ceasing of Buddy Loans' operations, their customer services team is no longer available to assist their clients. Customers are advised to contact 1Plus1 or ACI for any further correspondence and inquiries regarding their loans. This transition has moved all responsibilities regarding the loan management and customer service from Buddy Loans to 1Plus1 and ACI. These companies are now the primary contacts that customers should reach out to for information related to their loans.

Although the change might cause some inconvenience to customers in the short-term, the transfer of responsibilities to 1Plus1 and ACI ensures the continuity of service and loan management for the customers who were with Buddy Loans. It includes not only the management of the loans but also the provision of customer service handling their inquiries and support needs.

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